As of: March 4, 2019
Last Updated: January 22, 2019
“Personal Information” is information that can be used to distinguish or trace an individual’s identity, either alone or when combined with other information that is linked or linkable to a specific individual for example:
We and our third-party service providers may collect other information in a variety of ways, including: through your browser or device; through your use of an application; IP address; and from you. Certain information is collected by most browsers or automatically through your device, such as your Media Access Control address, computer type, screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, referring URL, and the name and version of the website (such as the mobile application) you are using. We use this information to ensure that the website functions properly. When you download and use certain applications, we and our service providers may track and collect application usage data, such as the date and time the application on your device accesses our servers and what information and files have been downloaded to the application based on your device number. Your internet protocol (IP) address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP address may be identified and logged automatically in our server log files whenever a user accesses the website, along with the time of the visit and the pages visited. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems, and administering the website. We may also derive your approximate location from your IP address. Information such as your preferred means of communication is collected when you voluntarily provide it.
We may use personal information for legitimate business purposes including:
We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.
We will engage in this activity because we have a legitimate interest or with your consent (where required).
We will provide personalized services either with your consent or because we have a legitimate interest.
We also use and disclose your personal information as we believe to be necessary or appropriate, especially when we have a legal obligation or legitimate interest to do so including: to comply with applicable law, which may include laws outside your country of residence; to respond to requests from public and government authorities, which may include such authorities outside your country of residence; to cooperate with law enforcement to enforce our terms and conditions; and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; in connection with a sale or business transaction. We have a legitimate business interest in disclosing or transferring your personal information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business assets or stock (including in connection with any bankruptcy or similar proceedings.)
We may use and disclose other information for any business purpose, except where we are required to do otherwise under applicable law. If we combine other information with personal information, we will treat the combined information as personal information if it is combined.
The Criterion Systems’ website follows a standard procedure of using log files. These files log visitors when they visit the website. All hosting companies do this as part of hosting services’ analytics. The information collected by log files include IP addresses, browser type, ISP, date and time stamp, referring/exit pages, and (possibly) the number of clicks. This data is not linked to any information that is personally identifiable. The purpose of the information collected is to facilitate the analysis of trends (including users’ movements within the website and demographic information) and to most effectively administer the website.
You may choose to disable cookies through your web browser’s options or settings. You may obtain additional information about cookie management with specific web browsers at the browser’s website or by referencing the list below:
We seek to use reasonable organizational, technical, and administrative measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. Criterion Systems takes appropriate steps to maintain the cybersecurity of any personal or other information collected. Regarding your use of our website, you should understand that the open nature of the Internet is such that information and personal data may flow over networks connecting you to our systems without security measures and may be accessed and used by people other than those for whom the data is intended. Any personal data collected by us may be stored on servers in the United States. If you are located outside of the United States, please be aware that personal information we collect will be processed and stored in the United States, a jurisdiction in which the data protection and privacy laws may not offer the same level of protection as those in the country where you reside or are a citizen. By using our services and/or submitting your personal and other information, you agree to the transfer, storage, and/or processing of your personal and other information in the United States. Our website may, from time to time, contain links to and from the website of our partner networks, advertisers, or affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or website. Please check these policies before you submit any personal data to these websites. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section below.
Your choices regarding our use of your personal information. If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt out by following the instructions contained in each email. We will try to comply with your request as soon as reasonably practicable. Please note that, if you opt out, we may still send you important administrative messages, from which you cannot opt out.
If you would like to review, correct, update, suppress, restrict, or delete personal information that you have previously provided to us, or if you would like to request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us at firstname.lastname@example.org. We will respond to your request consistent with applicable law. In your request, please make clear what personal information you would like to have changed, whether you would like to have your personal information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your personal information. For your protection, we may only implement requests with respect to the personal information associated with the email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed.
Criterion Systems will retain your personal data only for as long as is necessary. If you have an account with us, we will only keep the data while your account is active or for as long as needed to provide services to you and, as further needed for us to comply with our global legal and contractual obligations.
You have the right in certain circumstances to request confirmation from us as to whether we are processing your personal and other information. Where we are processing your personal or other information, you also have the right to request access to, modification of, or deletion of such personal information. You have the right in certain circumstances to receive the personal information concerning you that you provided to us. To exercise your rights with respect to your personal information, please contact us at email@example.com. As permitted by law, certain data elements may not be subject to access, modification, and/or deletion. Furthermore, we reserve the right to charge for this service in amounts that are commensurate with actual costs to provide the service, and we will respond to reasonable requests as soon as practicable and as required by law.
The Website is not directed to individuals under the age of eighteen (18), and we do not knowingly collect personal information from such children. If you think that your child provided this information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.
We ask that you not send us, and you not disclose, any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, trade union membership, or criminal background) on or through the website or otherwise to us.
The website is controlled and operated by us from the United States and is not intended to subject us to the laws or jurisdiction of any state, country, or territory other than that of the United States. Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the website you understand that your information will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.