Meet Scott, Senior Systems Administrator / Deputy Program Manager

Criterion Careers | Day in the Life Series

Meet Scott, Senior Systems Administrator / Deputy Program Manager


What do you do?

I currently hold a dual role at Criterion, Senior Systems Administrator and Deputy Program Manager. As a Senior Systems Administrator I provide support for the Distributed Ground Station by maintaining servers, workstations, exploitation equipment, and network communications devices for operations that fall under the C4ISR program. As Deputy Program Manager I assist with future RFI’s, address issues and concerns at a site level, and compile the weekly reports from all the sites that fall under the Distributed Common Ground System (DCGS) umbrella.

What are 5 things you do almost every day?

  • Check my calendar for upcoming meetings and conference calls
  • Review the maintenance systems log for current and ongoing issues
  • Check email (on all 4 domains)
  • Prioritize new issues with current list
  • Face-to-face talks with the team and operations crew

Do you have a morning ritual?

I like to start my day by making coffee, turning on the news (for situational awareness purposes of course), and reviewing corporate emails.

What kind of skills do you need to be effective in your role?

  • Communication: This job involves communicating clearly and concisely with your intended audience. This includes adapting to their level of knowledge.
  • Personable nature: Ability to handle strong personalities, stay calm under pressure, and make tight deadlines work.
  • Task leadership: Aptitude to foster a trusting and stimulating atmosphere amongst your local team as well as anywhere else in Criterion. Endeavour to resolve issues at the lowest levels of management and eliminate the need for elevation.
  • Interpersonal skills: Encourage openness and transparency within your team to maintain a professional work environment while supporting growth and efficiency.
  • Be an advocate: Aim at building and maintaining a relationship of trust with your customers. Constantly be on the lookout for new growth opportunities that can benefit the company!

What do you like best about your job?

This is an easy one for me. I love the people I work with, period. Being a veteran myself, I am particularly fond of the comradery and “family” atmosphere inherent in the military environment and in the corporations that serve military agencies.

What advice would you give to someone looking to become a CSSP Manager?

It is important to stay on top of the latest certifications to stay relevant. Moreover, always strive to maintain an open door policy with your team, communication is THE KEY to success.
Lastly, remain positive, work hard, and make it happen!!