Transitioning to Managed Services

Transitioning to managed services necessitates driving change across an enterprise to be fully successful

Criterion delivers expertise with IT governance, IT service providers, infrastructure management, and information assurance; cybersecurity; application management; and end user services in implementing a managed services model for your enterprise. Our multi-dimensional methodology blends Agile and ITIL best practices to systematically assess, strategize, plan, implement, and monitor services. Drive costs lower and increase responsiveness and resiliency rapidly!

Core Capabilities

Criterion’s managed services transition methodology enables us to orchestrate a wide range of resources to focus on technology, change management, and governance processes that are aligned with business strategy. We use enterprise architecture principles and perspectives to model services, organizations, capabilities, business functions, and key performance indicators.

Criterion’s managed services team delivers:

  • Integration of Agile methods and ITIL practices to drive service changes
  • Planning aligned with business strategy
  • Establishment of management controls with clear accountability
  • Cost transparency
  • Brokering services to bring best value and best-of-breed solutions