Criterion delivers expertise with IT governance, IT service providers, infrastructure management, and information assurance; cybersecurity; application management; and end user services in implementing a managed services model for your enterprise. Our multi-dimensional methodology blends Agile and ITIL best practices to systematically assess, strategize, plan, implement, and monitor services. Drive costs lower and increase responsiveness and resiliency rapidly!
Criterion’s managed services transition methodology enables us to orchestrate a wide range of resources to focus on technology, change management, and governance processes that are aligned with business strategy. We use enterprise architecture principles and perspectives to model services, organizations, capabilities, business functions, and key performance indicators.