Business Process Analyst

Washington, DC


At Criterion Systems, we developed a different kind of business—a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to our great culture, we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website: www.criterion-sys.com.

Our staff provides Policy and Governance Support Services as well as incidental advisory and assistance services to the Office of the Chief Information Officer (OCIO) for the National Nuclear Security Administration.  These services include ensuring compliance for various government programs, developing and reviewing IT and Cyber Security policy that affects the OCIO or the agency, providing Cyber Security and IT Governance and Analysis, data consolidation, Program and Project Management Support and Oversight, Capital Planning and Investment Control (CPIC) oversight, and Financial Execution Analysis for all OCIO investments.  Additionally, our services extend to managing the communications for the OCIO and proactively engaging with stakeholders and customers, both internal and external. 

We are seeking a qualified Business Process Analyst in Washington, D.C. The ideal candidate will be able to see the big picture, understand project objectives and be able to apply their understanding of how processes should work to operational improvement initiatives.

Job Responsibilities:

  • Leading ongoing reviews of business processes and developing optimization strategies
  • Ability to conduct/facilitate meetings and interviews, in order to share ideas and findings, elicit information, gather requirements, and produce consensus among stakeholders, team members, and management
  • Develop and facilitate training sessions to educate stakeholders and management on the importance, usefulness, and reasoning of Business Process Improvement techniques and intended results
  • Ensure solutions meet business needs and requirements
  • Create documents and other artifacts to promote sustainable knowledge management within the organization
  • Provide consulting and recommendations to managers, supervisors, and the workforce on the implementation of quality and process improvement initiatives.

Minimum Qualifications:

  • Bachelor’s degree
  • 7 years of experience
  • The ability to obtain a DoE “Q” Clearance
  • U.S. Citizenship
  • Strong oral and communication skills
  • Experienced use of Microsoft Office programs (Word, Excel, PowerPoint, Visio)
  • Experience with Business Process modeling methods and techniques
  • Experience in evaluating business process, anticipating requirements, uncovering area for improvement, developing and implementing solutions

Preferred Qualifications:

  • Understanding of ERP, BPMS and statistical/data analysis skills.
  • Lean/Six Sigma Certification
  • BPM Certification (AIIM BPM Certificate, Certification from BPMInstitute.org, ABPMP’s Certified Business Process Professional (CBPP®))
  • BA Certification (CBAP/CCBA, BCS BA Certification, PMI-PBA, etc)

Criterion Systems is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit https://criterion-sys.com/careers.


Benefits

Health

Criterion offers comprehensive health benefits including medical, dental, vision, life and disability insurance. Most of our plans are available at no cost for employee only coverage.

Time Off

Employees begin accruing PTO at 15 days per year and acquire more based on seniority. In addition to PTO, Criterion provides 10 holidays and bereavement, military, jury duty, and family medical leave.

Financial

  • Roth and Traditional 401(k) Plans with company matching contributions
  • Health Care and Dependent Care Flexible Spending Accounts
  • Health Savings Accounts
  • Commuter Benefits

Educational

All employees are eligible to use up to $3,000 annually for approved professional development, including trainings, memberships, seminars, and degree programs.

Employee Testimonials

Pets of Criterion

We love our furry friends!

Equal Employment Opportunity and Affirmative Action Employer

Criterion Systems, Inc. is committed to equal employment opportunity and non-discrimination at all levels of our organization. We believe in treating all applicants and employees fairly and make decisions without regard to an individual’s protected status: race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any other protected status.

Know Your Rights

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act | Equal Employment Opportunity | Employee Polygraph Protection Act. Criterion participates in E-Verify. Review Right to Workinformation.

Need an Accommodation?

Criterion is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for a position with Criterion and need special assistance or an accommodation to apply, please send an email with your request to recruiting@criterion-sys.dev1-ironistic.com or call us at 703-942-5800. Determination on requests for reasonable accommodation are made on a case-by-case basis.