Program Analyst-ePMO

Washington, DC


At Criterion Systems, we developed a different kind of business—a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to our great culture, we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website: www.criterion-sys.com.

Our staff provides Policy and Governance Support Services as well as incidental advisory and assistance services to the Office of the Chief Information Officer (OCIO) for the National Nuclear Security Administration.  These services include ensuring compliance for various government programs, developing and reviewing IT and Cyber Security policy that affects the OCIO or the agency, providing Cyber Security and IT Governance and Analysis, data consolidation, Program and Project Management Support and Oversight, Capital Planning and Investment Control (CPIC) oversight, and Financial Execution Analysis for all OCIO investments.  Additionally, our services extend to managing the communications for the OCIO and proactively engaging with stakeholders and customers, both internal and external. 

The Enterprise Program Management Office (ePMO) is responsible for aligning the influx of proposed Information Technology (IT) initiatives (e.g., statutorily required, maintenance and periodic upgrades, and new projects) to ensure the roadmap of projects aligns with the enterprise’s strategy, IT architecture, budgetary, and personnel resource constraints.  Additionally, the ePMO performs mentoring and independent oversight of active projects within the Chief Information Officer's (CIO) portfolio to assess the current and overall health and value to the organization. The ePMO Coordinator is a crucial member of the ePMO team charged with maintaining the cadence of the ePMO and directly supporting the Requirements Oversight Committee (ROC) and IT Investment Review Board (IT IRB). 
 
Duties of the ePMO Coordinator/Program Support Analyst include (but are not limited to):

- Administers the weekly project reporting process which involves distribution of reminders for all active projects to complete their weekly reports, collecting submissions, analyzing changes in project status and preparing a summary of all projects for federal leadership.  This includes the preparation of insightful commentary to alert federal customers of possible pitfalls and the need to engage with project staff to avoid risk.
 
- Administers the Quarterly Progress Review (QPR) process which includes collaborating with federal customers on focus areas, designing the QPR instructions and templates, checklists, and examples, distributing the QPR instructions and reminders, collecting the QPRs, then reviewing the QPRs against the approved checklist and preparing narrative summaries of findings.    
 
- Manages the enterprise ROC and IT IRB process template library and serves as the champion of their use. 
 
- Assists project managers by reviewing draft project documentation for conformance to improve success as projects progress from initial proposal through the decision-making pipeline. 
 
- Ensuring each proposed project is adequately justified, aligned, and sequenced in order to prepare the ROC or IT IRB to render a decision on the project’s merits to the organization. 
 
- Administrative management of the ePMO, ROC, IT IRB, and other enterprise boards.  This includes maintenance of the official project documentation library for the ROC and IT IRB, maintaining the project pipeline, preparing the monthly budget spreadsheet, taking and preparing meeting minutes, coordinating meetings, preparing printed materials for senior leadership to review, drafting and routing memoranda, and periodically acting as the moderator/facilitator for meetings.
 
- Collaborate with the Capital Planning and Investment Control and Federal IT Acquisition Reform Act (FITARA) teams in the oversight of projects.  And when performance indicators warrant, assist the ePMO program manager perform deep dives into the project’s performance to help the PM and leadership identify corrective actions.
 
- Candidate must have an understanding of the PMBOK, Agile/Scrum, Waterfall, Spiral, or other formal governance, project management or IT Operations frameworks (ex. COBIT, ITIL).

Skills/Abilities

  • Must have impeccable written skills and be able to act as a quality assurance reviewer for ePMO deliverables checking for grammar and punctuation, conformance to policy and standards, attention to detail, consistency/accuracy, and message.  This includes mastery of MS Word and the ability to integrate lengthy documents with multiple authors, align materials to become compliant with Section 508 Disability Accessibility Requirements, and embed tables, charts, and appendices. 
  • - Mastery of the Microsoft Office Suite including Visio and MS Project, SharePoint experience desired 
  • - Must be an effective communicator in person and via email/Instant Messaging 
  • - Must be willing and able to work on a dispersed team and work independently 
  • - Possesses the ability to assert presence and interact with other deliverable-driven teams to accomplish the larger mission 
  • - Must demonstrate strong personal initiative 
  • - Have an outstanding attitude and a desire to ensure customer success 
  • - Project Management experience a plus, CAPM or PMP desired

Criterion Systems is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit https://criterion-sys.com/careers.


Benefits

Health

Criterion offers comprehensive health benefits including medical, dental, vision, life and disability insurance. Most of our plans are available at no cost for employee only coverage.

Time Off

Employees begin accruing PTO at 15 days per year and acquire more based on seniority. In addition to PTO, Criterion provides 10 holidays and bereavement, military, jury duty, and family medical leave.

Financial

  • Roth and Traditional 401(k) Plans with company matching contributions
  • Health Care and Dependent Care Flexible Spending Accounts
  • Health Savings Accounts
  • Commuter Benefits

Educational

All employees are eligible to use up to $3,000 annually for approved professional development, including trainings, memberships, seminars, and degree programs.

Employee Testimonials

Pets of Criterion

We love our furry friends!

Equal Employment Opportunity and Affirmative Action Employer

Criterion Systems, Inc. is committed to equal employment opportunity and non-discrimination at all levels of our organization. We believe in treating all applicants and employees fairly and make decisions without regard to an individual’s protected status: race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any other protected status.

Know Your Rights

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act | Equal Employment Opportunity | Employee Polygraph Protection Act. Criterion participates in E-Verify. Review Right to Work information.

Need an Accommodation?

Criterion is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for a position with Criterion and need special assistance or an accommodation to apply, please send an email with your request to recruiting@criterion-sys.com or call us at 703-942-5800. Determination on requests for reasonable accommodation are made on a case-by-case basis.