Product Development Manager

Kansas City, MO


At Criterion Systems, we developed a different kind of business—a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to our great culture, we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website: www.criterion-sys.com.

Our expert-level staff analyze, create, implement, and support cutting edge technologies in support of the National Information Technology Center (NITC) for the United States Department of Agriculture. NITC provides critical IT infrastructure, data center services, and cloud hosting for vital federal government functions.  

Job Description

  • Identify and manage new service offerings via ITIL Service Lifecycle best practices.
  • Strategic planning: analyze and evaluate internal business plans. Prepare business cases to include financial forecasting, market analysis, competitive intelligence analysis, and feasibility analysis and Go-To-Market Strategy.
  • Service Portfolio Management: perform/analyze operational strategy for Vendor Management / Resource Planning / Capacity Planning across multiple services
  • Collaborate with internal technical subject matter experts, customers, and senior managers to develop plan to integrate support of new products into standard operating procedures. 
  • Maintain high level of product category knowledge through staying current with published information regarding IT technology trends.
  • Evaluate the needs of service owners and account managers and initiate strategies that meet targeted customer requirements.

Minimum Qualifications

  • Ability to use knowledge of existing products, new developments and market needs to formulate strategic and creative marketing plans.
  • Ability to develop firm understanding of product financials to advise service owners regarding corrections that may be needed.
  • Ability to use and understand technical IT language to interact with internal and external customers.
  • Ability to translate technical language and discuss it in business terms.
  • Ability to use Microsoft Power BI software to pull data from disparate sources within the data center enterprise and produce reports and dashboards to be consumed by internal service owners and managers to monitor and manage the performance of products and services.
  • Financial Acumen, the ability to prepare business cases and calculate Return on Investment and Net Present Value
  • Identify and implement continual process improvement
  • Minimum 10 years’ experience with Bachelor’s Degree and/or Master’s Degree (preferred) in relevant field with four years’ experience perform job specific tasks.
  • Must be a US Citizen.
  • The ability to obtain a Public Trust Clearance

Criterion Systems is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit https://criterion-sys.com/careers.


Benefits

Health

Criterion offers comprehensive health benefits including medical, dental, vision, life and disability insurance. Most of our plans are available at no cost for employee only coverage.

Time Off

Employees begin accruing PTO at 15 days per year and acquire more based on seniority. In addition to PTO, Criterion provides 10 holidays and bereavement, military, jury duty, and family medical leave.

Financial

  • Roth and Traditional 401(k) Plans with company matching contributions
  • Health Care and Dependent Care Flexible Spending Accounts
  • Health Savings Accounts
  • Commuter Benefits

Educational

All employees are eligible to use up to $3,000 annually for approved professional development, including trainings, memberships, seminars, and degree programs.

Employee Testimonials

Pets of Criterion

We love our furry friends!

Equal Employment Opportunity and Affirmative Action Employer

Criterion Systems, Inc. is committed to equal employment opportunity and non-discrimination at all levels of our organization. We believe in treating all applicants and employees fairly and make decisions without regard to an individual’s protected status: race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any other protected status.

Know Your Rights

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act | Equal Employment Opportunity | Employee Polygraph Protection Act. Criterion participates in E-Verify. Review Right to Workinformation.

Need an Accommodation?

Criterion is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for a position with Criterion and need special assistance or an accommodation to apply, please send an email with your request to recruiting@criterion-sys.dev1-ironistic.com or call us at 703-942-5800. Determination on requests for reasonable accommodation are made on a case-by-case basis.