Sr. Business Analyst

Washington, DC

At Criterion Systems, we developed a different kind of business—a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to our great culture, we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website:

Our expert-level staff analyze, create, implement, and support cutting edge technologies in support of the Digital Infrastructure Services Center (DISC) contract for the United States Department of Agriculture. DISC provides critical IT infrastructure, data center services, and cloud hosting for vital federal government functions.  


  • Meet with customers as required gaining a sufficient understanding of their business application environment (e.g., critical application production timeframes), document system requirements, and aligning to available service offerings.
  • Review and provide feedback on service documentation (catalog, appendices, and architectural standards).
  • Provide formal written communications and customer proposal input
  • Communicate with the executive leadership regarding key priorities and tasks
  • Provide process and organizational observations and improvement suggestions
  • Consult on customer engagement strategies
  • Develop customer management input and communications
  • Lead customer engagements to create innovative technology solutions
  • Ensure DISC achieves best possible value from its technology investments
  • Engage key technology vendors as necessary to optimize productivity of IT solutions.


  • Acts independently to provide business and/or technical information technology consulting support to DISC and customer agencies.  Works with executives in DISC and customer agencies to formulate enterprise-wide business and/or technical information technology product and/or service strategies.
  • Develops and applies state-of-the-art consulting methodologies, business models and organizational behavior models to conceptualize methods to apply business and/or technical information technology products and services as strategic assets. Applies extensive industry and enterprise knowledge to identify and recommend integrated solutions, products and services to support the enterprise's accomplishments of business goals or technical needs.  Provides recommendations and guidance in the design, development, implementation and management of products and solutions.  Researches, recommends, and defends positions on new emerging technologies, techniques and tools.
  • Demonstrated skills in preparing formal written communications for a senior executive audience including but not limited to analysis of alternatives, technology architectural proposals, conceptualization and emerging technology proposals, white papers, models, customer proposals, executive presentations and other written communications, as assigned.
  • Develops and delivers executive presentations to customers and DISC management.
  • Transfers knowledge to others and serves as a mentor/coach for selected specialty areas.
  • US Citizen
  • 10 years of IT industry experience
  • Master's degree

Criterion Systems is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit



Criterion offers comprehensive health benefits including medical, dental, vision, life and disability insurance. Most of our plans are available at no cost for employee only coverage.

Time Off

Employees begin accruing PTO at 15 days per year and acquire more based on seniority. In addition to PTO, Criterion provides 10 holidays and bereavement, military, jury duty, and family medical leave.


  • Roth and Traditional 401(k) Plans with company matching contributions
  • Health Care and Dependent Care Flexible Spending Accounts
  • Health Savings Accounts
  • Commuter Benefits


All employees are eligible to use up to $3,000 annually for approved professional development, including trainings, memberships, seminars, and degree programs.

Employee Testimonials

Pets of Criterion

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Equal Employment Opportunity and Affirmative Action Employer

Criterion Systems, Inc. is committed to equal employment opportunity and non-discrimination at all levels of our organization. We believe in treating all applicants and employees fairly and make decisions without regard to an individual’s protected status: race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any other protected status.

Know Your Rights

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act | Equal Employment Opportunity | Employee Polygraph Protection Act. Criterion participates in E-Verify. Review Right to Work information.

Need an Accommodation?

Criterion is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for a position with Criterion and need special assistance or an accommodation to apply, please send an email with your request to or call us at 703-942-5800. Determination on requests for reasonable accommodation are made on a case-by-case basis.