Cloud SharePoint Architect

Washington, DC

At Criterion Systems, we developed a different kind of business—a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to our great culture, we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website:

Criterion Systems is seeking support for The Pension Benefit Guaranty Corporation (PBGC). The Pension Benefit Guaranty Corporation is a United States federally chartered corporation created by the Employee Retirement Income Security Act of 1974 (ERISA) to encourage the continuation and maintenance of voluntary private defined benefit pension plans, provide timely and uninterrupted payment of pension benefits, and keep pension insurance premiums at the lowest level necessary to carry out its operations. 

The Cloud/SharePoint Architect is responsible for the delivery of professional SharePoint solution delivery services under a Task Order contract providing a wide range of IT professional services supporting a diverse technological environment. The Cloud/SharePoint Architect provides current, vendor-supported, optimally performing, highly available, and compliant systems and services critical to the accomplishment of the Agency’s mission. 
* This position contingent upon contract award

Job Responsibilities

  • Serves as the primary point of contact for all SharePoint on-line content development and support related issues.
  • Provides tier 2 support for incidents relating to the SharePoint On-line platform on Microsoft Office 365 E3 government community cloud (GCC) tenant.
  • Fulfills service requests including new and enhancement to existing SharePoint Solution development requests.
  • Develops and maintains SPO governance, taxonomies utilizing the term store and Concept Search suite in conjunction with Agency business area representatives, quality standards, and presentation standards for Agency's SharePoint-based collaboration solutions.
  • Collects requirements and then develops new or enhances existing solutions on the SPO platform.
  • Provisions SharePoint site collections, subsites, lists, and libraries and associated Active Directory Security groups and maintains a site registry detailing all sites and their associated URL, business function, and points of contact.
  • Supports and maintains a fully functional, optimally performing on-premise infrastructure supporting SPO, e.g. Concept Search suite, and infrastructure services that support connectivity and integration with the cloud-based Office 365.
  • Identifies and addresses performance bottlenecks.
  • Uses monitoring tools and Microsoft-provided health reports to proactively plan and manage infrastructure resources to maximize system and service availability.
  • Performs preventative and remedial maintenance of SPO components.

Minimum Requirements

  • Excellent working knowledge of technical analytical skills in web environments, Microsoft products, SharePoint security, and user support is required.
  • Bachelor's degree or 4 years equivalent experience.
  • MCSE (Microsoft Certified Solutions Expert) or Microsoft 365 Teamwork Administrator Certification preferred.
  • Hands-on experience supporting SharePoint 2016 – Microsoft 365 services (cloud) including SharePoint Online, Microsoft Teams, Microsoft Groups, and Power BI.
  • Experience performing SharePoint incident management activities.
  • Providing integration with and configuration of SharePoint on-line component of Microsoft Office 365.
  • SharePoint Designer 2016 and InfoPath 2013 – Creating new SharePoint sites, new SharePoint libraries with unique permissions, new SharePoint forms, and performing new SharePoint solution development.
  • Performing existing SharePoint content enhancement and defect fixes.
  • Updating content organizer rules in support of business requirements.
  • Developing design summaries for new SPO solutions and enhancements.
  • Maintaining passwords for SPO and Concept Search privileged accounts

Criterion Systems is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit



Criterion offers comprehensive health benefits including medical, dental, vision, life and disability insurance. Most of our plans are available at no cost for employee only coverage.

Time Off

Employees begin accruing PTO at 15 days per year and acquire more based on seniority. In addition to PTO, Criterion provides 10 holidays and bereavement, military, jury duty, and family medical leave.


  • Roth and Traditional 401(k) Plans with company matching contributions
  • Health Care and Dependent Care Flexible Spending Accounts
  • Health Savings Accounts
  • Commuter Benefits


All employees are eligible to use up to $3,000 annually for approved professional development, including trainings, memberships, seminars, and degree programs.

Employee Testimonials

Pets of Criterion

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Equal Employment Opportunity and Affirmative Action Employer

Criterion Systems, Inc. is committed to equal employment opportunity and non-discrimination at all levels of our organization. We believe in treating all applicants and employees fairly and make decisions without regard to an individual’s protected status: race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any other protected status.

Know Your Rights

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act | Equal Employment Opportunity | Employee Polygraph Protection Act. Criterion participates in E-Verify. Review Right to Workinformation.

Need an Accommodation?

Criterion is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for a position with Criterion and need special assistance or an accommodation to apply, please send an email with your request to or call us at 703-942-5800. Determination on requests for reasonable accommodation are made on a case-by-case basis.