Facilities Operations Specialist

Kansas City, MO

At Criterion Systems, we developed a different kind of business—a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to our great culture, we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website: www.criterion-sys.com.

Our expert-level staff analyze, create, implement, and support cutting edge technologies in support of the National Information Technology Center (NITC) for the United States Department of Agriculture. NITC provides critical IT infrastructure, data center services, and cloud hosting for vital federal government functions.  

Job Responsibilities

  • Plans and develops electrical power needs for new and existing equipment in the Centers by applying a thorough and practical knowledge of engineering methods and techniques.  Considers characteristics of electrical power systems to draft, design, analyze and review plans for power distribution, ground grid systems, electrical circuitry, size of conduit, wire, etc., necessary for installing Center support systems.  Translates plans into specification tasks as required.  The contractor shall assist the NITC facilities manager as required, to include the updating of existing documentation or creation of new documentation using Microsoft Office products, and AutoCAD. 
  • Monitoring of office and computer room environmental conditions such as air conditioning, heat, power, generators, and air plenum to ensure computer system availability as required.  Identifies and analyzes potential problems and prepares alternative solution for consideration.  The contractor shall follow procedures and instructions to specify method of repair, modification, maintenance and testing of environmental systems.
  • Identifies electrical, space, and cooling requirements for new IT hardware. Monitors environmental controls to ensure the computer room is operating at peak performance always.  Physically assists when needed to support the installation of hardware in rack space on the data center floor; setting up conference rooms; assisting with day to day facility operations; documenting equipment installation, configuration, and electrical connection; and distribution of applicable documentation to asset management personnel as required.
  • Perform quality assurance activities in support of maintenance operations.
  • Submit recommendations and justifications to modernize or improve structures and equipment.  Provides input into performance profile surveys, equipment inspections, technical troubleshooting, maintenance evaluations, and workload analysis.
  • Review, analyze and evaluate deficiency reports and equipment malfunction reports.  Considers significance of failures in regard to safety hazards, cost of repairs, loss or downtime of equipment, and delays resulting from lack of available parts.
  • Evaluate and determine the quality and quantity of repair parts and tools to reduce unnecessary duplication and variety, as well as to ensure that needed materials are on hand.
  • Perform preparation and restore all activities associated with the installation and removal of equipment related to work areas consisting of heating, ventilating, air conditioning, high/low voltage electrical, carpentry, painting, masonry, sheet metal work and similar trades.  Prepare inspection reports for identifying and recommending solutions to problems involving lack of personnel, materials, poor workmanship, conditions in need of repair, and various other related concerns.
  • Responsible for facilities related hardware systems ingress and egress from the data center floor.  Receives and installs hardware from agencies or vendors.  Determine power requirements and coordinate electrical service installation for hardware.  Support the procurement and complete the installation of low voltage cabling to provide connectivity to existing systems and to internal KVM monitoring systems.

Minimum Requirements

  • Minimum 6 years experience with job related skills.
  • Bachelor’s Degree in relevant field, or equivalent work experience in lieu of degree.
  • Minimum 4 years’ experience with electrical and HVAC systems.
  • Experience with the management of mechanical, electrical, and environmental requirements associated with a computer room environment.
  • Working knowledge of computer protection devices and environmental systems, including, but not limited to, the following: uninterruptible power systems, diesel generators, transfer switches, paralleling gear, computer room air-conditioning, security, and fire protection systems
  • Willing to work from 9am to 6pm with one hour lunch break.
  • U.S. Citizenship
  • Must be able to obtain a Public Trust Clearance
  • Must be able to lift 40 lbs.

Criterion Systems is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit https://criterion-sys.com/careers.



Criterion offers comprehensive health benefits including medical, dental, vision, life and disability insurance. Most of our plans are available at no cost for employee only coverage.

Time Off

Employees begin accruing PTO at 15 days per year and acquire more based on seniority. In addition to PTO, Criterion provides 10 holidays and bereavement, military, jury duty, and family medical leave.


  • Roth and Traditional 401(k) Plans with company matching contributions
  • Health Care and Dependent Care Flexible Spending Accounts
  • Health Savings Accounts
  • Commuter Benefits


All employees are eligible to use up to $3,000 annually for approved professional development, including trainings, memberships, seminars, and degree programs.

Employee Testimonials

Pets of Criterion

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Equal Employment Opportunity and Affirmative Action Employer

Criterion Systems, Inc. is committed to equal employment opportunity and non-discrimination at all levels of our organization. We believe in treating all applicants and employees fairly and make decisions without regard to an individual’s protected status: race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any other protected status.

Know Your Rights

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act | Equal Employment Opportunity | Employee Polygraph Protection Act. Criterion participates in E-Verify. Review Right to Workinformation.

Need an Accommodation?

Criterion is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for a position with Criterion and need special assistance or an accommodation to apply, please send an email with your request to recruiting@criterion-sys.dev1-ironistic.com or call us at 703-942-5800. Determination on requests for reasonable accommodation are made on a case-by-case basis.