The Criterion Story

Customer-driven, Mission-focused

Since 2005, Criterion has provided high-end information technology and systems integration services for many of our nation’s mission-critical environments. Criterion focuses on cybersecurity, cloud/data center management, IT infrastructure operations, and systems engineering.

From the CEO’s office to the front lines, Criterion’s people understand that there is only one true measure of success: customer satisfaction. To us, customer satisfaction means more than just meeting performance requirements – it means understanding our customers’ missions, learning how our services enable mission success, and working shoulder-to-shoulder with our customers to ensure they are able to achieve their goals.

This is more than a job – it is a calling, and we stop at nothing to ensure our customers are able to execute their missions in support of the United States of America.

Criterion | CMMI
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Quality

Quality of service is the most important factor in delivering on our commitment to our customers. As such, Criterion has invested in and maintains a Quality Management System (QMS) that is certified against ISO 9001:2015. It provides Quality Control processes and procedures to be applied across all our contracts. This certification means we bring repeatable processes for monitoring, controlling, and correcting contract performance as needed to ensure we meet or exceed all requirements. Through consistent execution of these processes, we maintain a customer satisfaction rating greater than 99% as measured by customer surveys.

Customer Testimonials

Award-Winning

Over the past few years, Criterion has also been recognized for its outstanding growth and commitment to the DC region, appearing on the 2018 and 2019 Washington Business Journal lists of 75 fastest-growing companies in the Washington, DC, region; the Virginia Business 2018-2020 Fantastic 50 lists of fastest-growing businesses in Virginia; and the 2020 Inc. 5000 Series: D.C. Metro list of fastest-growing private companies. In 2020, the company secured a place on the Inc. 5000 list of fastest-growing companies in the United States for the sixth time, something only two percent of companies achieve. It also appeared on the inaugural Financial Times 2020 Americas’ Fastest Growing Companies list. Criterion CEO Promod Sharma was recognized as a 2019 EY Entrepreneur of the Year for the Mid-Atlantic Region in the category of cybersecurity and Criterion was named a Washington Post Top Workplace in 2019 and a Military Friendly® Employer for 2020 and 2021. In 2020, Criterion was named an official Virginia Values Veterans Certified Company and a U.S. Department of Labor HIRE Vets Gold Medallion Award winner.

Criterion | Certification
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Criterion | Awards
Criterion | Award

Community

Criterion’s corporate philosophy holds that true success requires us to give back to our community. We encourage, support, and celebrate our employees’ many and varied community outreach activities through our Criterion Cares program. From a corporate perspective, we take a very focused approach. Since 2009, Criterion has supported The Women’s Center (TWC), an organization that provides mental health counseling, support, and education to the metropolitan area to help people live healthy, stable, and productive lives. In 2017, we became a patron sponsor of the organization. But more than simple philanthropy, we actively work with the Center to host an annual fundraising summer happy hour and employees serve on various committees to increase the exposure of TWC. By choosing to support one organization in a focused way, we can have a big impact. Read all our articles about what we’ve done with TWC over the years here.

We have extended this focused approach in our growing offices in Las Vegas, Albuquerque, Kansas City, and others by seeking out local leaders and organizations to partner with to make a difference. For example:

Criterion | Community

Leadership

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Promod Sharma

President & CEO

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Steve Mast

Executive Vice President & Chief Financial Officer, Co-Founder

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David Coxe

Co-Founder & Board Member

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Charlie Doyle

Chief Operations Officer

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Marcie Cheney

Chief Strategy Officer

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Bob Heckman

Chief Information Officer

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Dan Chandler

Chief Information Security Officer

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John Pross

Vice President, Senior Program Manager

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Bakul Chibber

Vice President, Civilian Programs

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Ross Deem

Vice President & Chief Technology Officer, Intelligence Solutions

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John Abromavage

Vice President, Intelligence Solutions

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Rick Williams

Vice President & Controller

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Corionna Canada

Vice President, Contracts & Purchasing

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Nick Lattanzi

Vice President, Strategic Business Development